https://careers.sagemcom.com/handlers/offerRss.ashx?LCID=1036&Rss_Profile=3649 fr-FR https://careers.sagemcom.com/Pages/Offre/detailoffre.aspx?idOffre=2065&idOrigine=502&LCID=1036&offerReference=2026-2065 CDI <b>Contrat : </b>CDI<br /> <b>Description du poste : </b><br /> Responsibilities Install and configure solutions at customer sites; provide on-site/remote technical support during deployments and PoCs. Diagnose issues (systems, real-time/industrial constraints), collect logs, and create high-quality tickets for Engineering when needed. Implement fixes or configuration changes; validate and document outcomes. Produce clear post-intervention reports for customers (scope, actions, root cause, next steps). Coordinate with modem vendors and telecom carriers to resolve interoperability and connectivity issues. Support R&D on defect reproduction, triage, and verification of corrective patches. <br /><br /> Qualifications BS/MS in Computer, Electrical, or General Engineering (or equivalent experience). Background in industrial/embedded or real-time systems. Understanding of TCP/IP, cellular/Wi-Fi networking, and modem integration. Excellent written and verbal communication with customers and internal teams. Fluent English. Nice to Have Familiarity with issue trackers (e.g., Jira) and documentation tools. Sagemcom est une entreprise handi-accueillante.<br /> Mon, 08 Jun 2026 10:11:47 Z